Cartomi / FAQ

Questions? Here are the answers.

Find answers about sharing, sign-in, multiple devices, and using Cartomi.

Getting started

Is Cartomi free?

Yes. You can create and share grocery lists for free without a time limit. Cartomi Plus is optional and costs $4/year.

Do I need to create an account?

No. You can start right away. We recommend linking your email as a safety net if you want to reopen your lists on a new device. Email is also how you access your lists on more than one device.

Do I need to install an app?

No. Cartomi works in your browser. You can also add it to your home screen for easy access.

Does Cartomi work on iPhone and Android?

Yes. Cartomi works in the browser on iPhone, Android, tablets, and computers.

Can I have more than one grocery list?

Yes. You can create several lists - for example Family, Cabin, and Work - and switch between them in the app.

Can I paste a whole shopping list?

Yes. Paste an ordinary list, review the items, and add them. That is free. A message or a recipe can be interpreted with Cartomi Plus, and you still choose what to include.

Sharing

How do I share a grocery list?

Open sharing on the list and send the link to the people you shop with. They open the link and can work on the same list right away. Anyone with the current link has access.

Can several people edit the same list?

Yes. Everyone with access can add items, edit, and check them off. Changes sync continuously when you are online.

Do changes sync automatically?

Yes. When you are online, the list updates for everyone. You can also use it offline. Changes sync when you reconnect.

Can different lists have different people?

Yes. Each list is shared separately with its own link. You can have one list with family and another with colleagues.

Who can see my grocery list?

Only people you share the list with via link (or email invite). Do not share the link with people who should not have access. You can rotate or revoke the link.

Account and devices

How do I use Cartomi on multiple devices?

Enter your email on the new device. We will send you a code and a link to sign in and open your lists.

What if I lose my device?

Lists are stored on our server, but without email, access is tied to the device that created them - so we cannot open them on a new device alone. If you shared the list, another participant can send you the link again. If you linked an email, sign in on the new device and open your lists there.

Can I delete a list?

Yes. You can delete a list in the app when you no longer need it.

Privacy and data

How are my lists stored?

Lists live on our server so sharing and sync work, and a copy is kept on your device for offline use. Without email, access is tied to that device. With email, you can open the same lists on more devices.

How can I delete my data?

You can delete individual lists in the app. To delete an account or other personal data, contact us using the email on the contact page.

Cartomi Plus

What do I get with Cartomi Plus?

Plus lets you add photos to items, add groceries from a photo (e.g. fridge, cupboard, or recipe), add items with your voice, and import items from ordinary text or a recipe. Core list features, including an ordinary list, stay free.

Can I add items from a photo?

Yes. Take a photo of e.g. the fridge, a cupboard, a recipe, or a shopping list. Cartomi finds the items, and you choose what goes on the list. This is part of Cartomi Plus.

Can I add items with my voice?

Yes. You can say the items you need and let Cartomi find them and get them ready for your list. Voice input is part of Cartomi Plus.

Can others see my photos without Plus?

Yes. Everyone on the list can see photos and use items created with Plus, even if they use Cartomi Free.

What happens after the 90 days?

You continue on Free unless you choose to pay for Plus. You are not charged automatically.

What happens to my photos if Plus expires?

They stay. You can still view and delete them. New photos and new AI analyses require Plus.

Didn't find your answer?

You're welcome to contact us.